Before you visit
A little preparation makes a showroom trip far more productive. Bring the measurements of the room, the width of your narrowest doorway and the turn at the top of your stairs, plus a photo of the space and anything you are matching to — a floor, a curtain, an existing chair. With those in hand we can usually narrow hundreds of options down to three or four in twenty minutes.
There is no appointment system and no need to book. Come in, take your time, and ask for us if you want a hand. Our showroom is laid out in room settings rather than rows, so you can see how pieces work together before you commit, and if something is not on the floor we can usually order it in a different size, fabric or finish.
Prices, lead times and paying
Showroom stock is normally with you within 7 to 14 days. Made-to-order pieces, where you choose the fabric, size or finish, take longer — typically 6 to 12 weeks — and we always confirm the expected date before you commit, not after.
We buy well and keep our overheads sensible, which is how a family-run showroom competes with the big names. Where we can spread the cost for you we will, with flexible finance options subject to status, and you can reserve anything on the floor with a deposit. The detail is in our finance FAQs.
After you buy
Our job does not finish when the van pulls away. If something is not right, call the showroom and you will speak to the same team that sold it to you. Guarantees, faults and your right to change your mind are all set out plainly on our returns and refunds page, and how we get your furniture home is on our delivery page.
